Last updated: 28 July 2026
These terms govern a business's use of the Callnomics Solutions portal and the services we operate for it. By using the portal you agree to them.
We build and operate customer-engagement automation for businesses: messaging across WhatsApp and other channels, a CRM, and scheduling and publishing of social media content to the business's own connected accounts.
We provide the service on a subscription basis, typically an initial setup fee plus an ongoing monthly service fee. The client receives the right to use the platform for as long as the subscription is active. Callnomics Solutions retains all ownership of the platform, its software and its infrastructure; nothing in these terms transfers ownership of the system, its source code, or any part of it to the client.
The client keeps ownership of its own content and its own customer data. We handle that data only to operate the service, as described in our Privacy Policy.
Where a business connects an account (for example Instagram, Facebook, LinkedIn or WhatsApp), it authorises us to act on that account strictly to deliver the features it uses — publishing the content it schedules, and reading and replying to comments and messages on its own posts, at its instruction. We do not post to a connected account except as the business directs. A business may disconnect an account at any time from Content Studio, which immediately revokes our stored access.
Use of those accounts also remains subject to each platform's own terms and policies.
We work to keep the service running and will give reasonable notice of planned maintenance. Parts of the service depend on third-party platforms and networks we do not control, and their outages or policy changes can interrupt features. The service is provided without warranty that it will be uninterrupted or error-free.
To the extent permitted by law, we are not liable for indirect or consequential loss, including lost profits, lost business, or loss of data caused by a third-party platform. Our total liability in any twelve-month period is limited to the fees paid by the client for the service in that period.
Either party may end the subscription with notice as agreed in the client's service agreement. We may suspend the service if fees are unpaid, or if use of it breaks these terms or puts the platform, its other clients, or a connected platform at risk. On termination we stop processing, and data is deleted in line with our Data Deletion process.
We may update these terms as the service changes. Material changes will be notified to active clients, and the "last updated" date above will change.
These terms are governed by the laws of the United Arab Emirates, and the courts of Sharjah have jurisdiction, unless a client's signed service agreement says otherwise.
Questions: privacy@callnomicsolutions.com
Callnomics Solutions · app.callnomicsolutions.com